ICB 2009: LTCI Claims
LTCI Claims, What It’s All About with Mary DeGurski, John Hancock's Director of Care Management of LTC Claims
Mary will discuss the claims process involved for LTC. We all understand the importance of LTCI, but how many of us have had a client go on claim? What kinds of questions might your client or their family ask at that time? This is your chance to get a peek of what's to come and how to assist and prepare your clients and their families for the moment of claim.